Privacy Policy
Effective January 1, 2026
Masterwork Glendale Concrete Company, glendaleconcretecompany.com, team@glendaleconcretecompany.com
Who this policy covers
Masterwork Glendale Concrete Company is a concrete contractor based in Glendale, CA. This policy explains what information we collect when you visit our website or contact us, what we do with it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting from our home page, and to the calls, messages and estimate requests that come through it. If you want to know more about who we are before reading on, our About page has that.
What information we collect
When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway or a new patio.
Our form is run by an outside form service, so your answers pass through that service before they reach us. It handles them under its own privacy terms.
When you call us at (747) 372-8605 or email us, we keep your phone number or email address and what you tell us about the job, so we can follow up and prepare your estimate.
Like most websites, ours may also collect basic technical information automatically. This can include your browser type, the device you're using, the pages you visit, how long you stay and the site that sent you here.
Cookies and analytics
Cookies are small files your browser saves so a website can remember your visit. We may use them, along with analytics tools, to see which pages people read and where they leave, so we can make the site easier to use.
This information is counted in totals and isn't used to identify you by name. You can block or delete cookies in your browser settings, and the site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your questions, schedule a visit, give you a quote and do the job if you hire us. We may also contact you afterward about your project, such as a reminder about how long to stay off a new slab while it cures.
We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing. We share it only when we have to get the work done, such as with a service that runs our form or website, or when the law requires it.
How long we keep it
We keep contact details and job records for as long as we need them to serve you, answer questions about past work and keep the business records the law expects of a contractor. When we no longer need something, we delete it or remove the parts that identify you.
If you asked for a quote and never hired us, you can ask us to delete your details at any time, and we will.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it if it's wrong or ask us to delete it. Depending on where you live, including California, state law may give you more rights over your information, and we'll honor the ones that apply to you.
You can also tell us to stop contacting you about anything other than an active job. We won't treat you differently or charge you more for asking.
Keeping your information safe
We take reasonable steps to protect what you send us, and we limit who on our team sees it to the people who need it to do your job. No website or email system is perfectly secure, though, so please don't send payment card numbers or passwords through our form.
Children's privacy
Our website is meant for adults arranging work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always the one on this page, so check back if you want to see what's new.
How to raise a privacy question or concern
If you have a question about your information, want to see it or want it changed or deleted, reach us through our Contact page or call (747) 372-8605. Tell us what you're asking for, and we'll reply and let you know what we've done.
